Common Problems and Solutions

During your time as a server owner, you may come across issues or errors which at first seem intimidating, but are fortunately quite common, and therefore easy to resolve.

"OutOfMemoryException"

Often this error is the result of your server running out of available RAM.
It's important to regularly monitor your Multicraft console to ensure every plugin you've installed is running correctly, and that your server's CPU is not peaking too regularly.

"IllegalArgumentException: Too big view radius"

The most likely cause of this is that you have your "view-distance" set to a value above 15 in your server.properties file. Simply lower it to resolve this issue.

"Failed to load plugin ______"

It seems a plugin has failed to load.

Always keep an eye on your server console for error messages when installing new plugins to ensure that they both load correctly, but also continue to function properly as your server runs. If error messages do occur, don't worry, most of the time the error will show where the issue lies. Simply copy the error, otherwise known as the "StackTrace" and send it to the plugin developer.

You may also contact us via a Support Ticket.

 

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Cannot connect to my server "authentication servers are down"

Cannot connect "authentication servers are down" This is normally cause by mojang being down or...

How to Setup a MySQL Database

MySQL is an alternative way of storing data to standard text files, which is commonly used on...

A server is already running on that port

The error "a server is already running on that port"This error is cause by minecraft not sutting...

How do I update my vanilla server (VA Hosting LLC)

With VA Hosting LLC, it is easy to update your Vanilla server to the latest version. In this...

How to add an additional user to your Multicraft control panel

If you would like to give another person access to your multicraft console do NOT give them your...

Powered by WHMCompleteSolution