First we need to understand what Dedicated IPs, Subdomains, and SRV Records are:
We offer products that come with a Dedicated IP. A dedicated IP means that nobody else has that IP address and is always a number formatted like 123.123.123.123. Dedicated IP addresses never have letters or names in them.
A Subdomain is a name at the beginning of an address like ts3.yourdomain.com. There are many ways you can set up a Subdomain. A couple of those are SRV Record and an A Record.
An SRV Record points to an address with a port number like: 123.123.123.123:9000 - Note that SRV Records can sometimes cause connection issues.
An A Record points to an address without a port number like: 123.123.123.123
We offer a free Subdomain with most of our services
For TeamSpeak; you are asked when you sign up to create a Subdomain. If you set up a Subdomain when you ordered your TeamSpeak server and would like to change it, or you did not create one, you are welcome to put in a support ticket so that we can change or create it for you.
For Minecraft; in your Multicraft control panel, on the main page there is a field labeled Domain. Simply add your desired Subdomain in this field and hit save. If you do not see this option then please put in a support ticket so we can enable it for you.
TEAMSPEAK
Setup a Subdomain A Record in CloudFlare (may be the same on other domain providers)
To set up an A Record pointing to our servers you will need to add 1 record in your CloudFlare control panel.
This example shows you what you need to make a Subdomain A Record for TeamSpeak 3 that points from ts3.yourdomain.com to 123.123.123.123 (Scroll down for Minecraft).
Example Record:
Type: A Record
Name: ts3
Value: 123.123.123.123
TTL: Automatic
Setup a Subdomain SRV Record in CloudFlare (may be the same on other domain providers)
To set up an SRV Record pointing to our servers you will need to add 2 records in your CloudFlare control panel.
This example shows you what you need to make a subdomain SRV Record for TeamSpeak 3 that points from ts3.yourdomain.com to 123.123.123.123:9000
First Record:
Type: A Record
Name: ts3
Value: 123.123.123.123
TTL: Automatic
Second Record:
Type: SRV Record
Value: _ts3 _udp 0 0 9000 ts3.yourdomain.com
TTL: Automatic
Setup a Subdomain SRV Record in Namecheap (may be the same on other domain providers)
To set up an SRV Record pointing to our servers you will need to add 4 records in your Namecheap control panel.
This example shows you what you need to make a Subdomain SRV Record for TeamSpeak 3 that points from ts3.yourdomain.com to 123.123.123.123:9000
First Record:
Type: A Record
Host: ts3
Value: 123.123.123.123
TTL: Automatic
Second Record:
Type: SRV Record
Host:
Value: _ts3 _udp 0 0 9000 ts3.yourdomain.com
TTL: 30 min
Third Record:
Type: URL Redirect Record
Host: @
Value: http://ts3.yourdomain.com
TTL:
Fourth Record:
Type: URL Redirect Record
Host:
Value: http://ts3.yourdomain.com
TTL: www
MINECRAFT
Setup a Subdomain for Minecraft on most providers (may be the same on other domain providers. If you would like to know what it is for your domain provider, feel free to ask us at VA or your provider).
This example shows you what you need to make a Subdomain A Record for Minecraft that points from minecraft.yourdomain.com to 123.123.123.123
First Record:
Type: A Record
Host: minecraft
Value: 123.123.123.123
TTL: Automatic
This example shows you what you need to make a subdomain SRV Record for Minecraft that points play.domain.com to minecraft.domain.com (Your A record) with the port 25575
Note: The SRV Record is not needed if you have the port of 25565
Second Record:
Type: SRV Record
Host: play
Service: _minecraft
Protocol: _tcp
Priority: 0
Weight: 0
Port: 25575
Value: 123.123.123.123
TTL: Automatic
If these settings do not work for you the best way to get help with them is to contact your domain provider. If you still cannot get it to work we will be happy to help you.
