Frequently Asked Questions

Frequently Asked Questions

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General Website Questions

VA Hosting LLC started in 2014, however the staff of VA Hosting LLC have been running servers for TeamSpeak and/or Minecraft since 2010.
Due to the nature of our services, we offer a 10 day money back guarantee if the service was not used or there were issues with the service. If you had issues with the service you must have put in a support ticket and give us the opportunity to fix the issue before a refund can be issued.
We do not offer free trials, however we do have test servers:
At this time all of our services are set up as soon as payment is received.
We use PayPal for our payment gateway, through PayPal you can pay with all major credit cards or your PayPal balance. You can choose to pay manually each month or set up automatic payments.
We offer discounts on Quarterly, Semi-Annually, and Annually payment options on most plans.
We are happy to help you with anything you need with the products you have through us. We use a fast and reliable ticket system to make it easier to get you the support you need, you can also reach us through Discord.

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